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Jane Hegeler EMBA

Founder & Chairwoman

Jane launched Altitude Assist in 2019 after identifying a niche in the market to provide bespoke and specialised assistance and claims management in ‘altitude’ regions that cause a significant business pain-point for payers, and providers.

Having delivered tailored solutions to the insurance and assistance industry for over 15-years, across regions including North Africa, Middle East, Latin America and Asia, Jane brings a wealth of experience, cultural understanding and complex claims knowledge to this venture.

Jane specialises in designing, launching and managing emergency assistance centres to handle the demands of modern business, pleasure and adventure travellers, and building trusted global provider networks.


Previous roles have included serving as the Managing Director of Tangiers International located in Malta, CEO of Asia Medical Assistance based out of Bangkok, Operations Consultant at Emergency Assistance Facilities and as Regional Manager, Asia of Bangkok Hospital located in Thailand.


Jane speaks fluent Thai and German, and is also an avid traveller having visited over 60-countries.


London, UK

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UN Women's Empowerment.

Altitude Assist is a female owned and operated company and we are proud to have signed the UN Women’s Empowerment Principals, Global Compact.

Companies around the globe are promoting gender equality and women’s full participation and leadership in the workplace, marketplace and community. UN Women and UN Global Compact are encouraging firms of all sizes, in all countries, industries and sectors, to take decisive action towards gender equality with the Women’s Empowerment Principles.

By signing the Women’s Empowerment Principles, companies galvanize their shareholders and stakeholders to drive change for gender equality. They are becoming role models for attracting talent, entering new markets, serving their communities, while measurably improving the bottom line. Working towards gender parity at all levels of a company is a great first step. But corporate cultures need to be transformed to put gender equality, diversity and inclusion into practice.

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