About AAA.

Altitude Assist Alliance is a collaborative partnership between industry leading assistance companies, established to provide a standardised method of operating and billing in altitude regions that create significant business pain-points for payers and providers.

Founded and chaired by Jane Hegeler, the goal of the alliance is to enhance all aspects of the assistance process by providing a single platform for all stakeholders to ensure timely assistance for travellers, while confirming the legitimacy of claims and managing high-claims costs.


Cost containment differs in varying locations, and due to the nature of most high-altitude assistance cases, costs can soar within minutes.

AAA has the local connections and in-country presence, supported and complimented by a strong network of providers, to ensure that the necessary attention is given to those in need, at the costs that should be paid, without compromising the quality of care.

infographhic 01_v2_small.jpg

Memberships & Accreditations.

As part of our ongoing commitment to providing the best possible service to all of our clients, and raising standards in our industry, Altitude Assist is proud to be a member of the following organisations:

international-society-travel-medicine_al
international-society-mountain-medicine_
astmh_logo.png
international-association-medical-assist
wilderness-medical-society_altitude-assi